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Level 7 Diploma in Conflict Management at Workplace

Level 7 Diploma in Conflict Management at Workplace
Level 7
CPD Accredited
Step Ahead CPD Qualifications
1 Week- 12 Months
Online Self-Paced
Available to Purchase Separately
£10.00
£10.00

Over view

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COURSE OUTLINE

This CPD course of Level 7 Diploma in Conflict Management at Workplace have 15 modules in which learners must achieve 150 credits.

Modules :

Module 1: Conflict Resolution

Module 2: Appreciate Inquiry

Module 3: Handling Difficult Customers

Module 4: Communication Strategies

Module 5: Creative Problem Solving

Module 6: Emotional Intelligence

Module 7: Workplace Violence, Conflict

Module 8: Anger Management During Conflict

Module 9: Attention Management in Conflict

Module 10: Risk Assessment and Management

Module 11: Stress Management During Conflict

Module 12: Workplace Diversity

Module 13: Managing Workplace Anxiety

Module 14: Civility in the Workplace

Module 15: Workplace Harassment Conflict

TRAINING FORMAT

After successful enrolment, Learner will get access to UKPDA Learning Platform, where all the study material / Training Manual will be available. Learning Platform can be accessed 24/7 anywhere, anytime. Training Manu contains several modules, each having specific knowledge and case study at the end. All the course material will be in the form of texts (images/illustrations), and there are no video or live lectures during the training course.

The Test (MCQ’s) will be based on modules of the Training Manual.

ASSESSMENT

After studying the training manual, Learner will have to attempt the Final Test (online multiple-choice test – 2 attempts), if necessary, and may attempt the test a third time at no extra cost. Your test will be assessed automatically and straightaway so that you will know directly whether you have been successful or not. The passing score is 75%. You can retake the test if you are unsuccessful on the first attempt. Before attempting your Final Test, you will have the opportunity to test your proficiency with a Mock Test (online multiple-choice test – Unlimited attempts).

All test(s) / assessments (s) are online and are taken either through or after the course; these are included in the course price.

BENEFITS

After completing the Level 7 Diploma in Conflict Management at Workplace course/training, you will be able to grip yourself with specific knowledge and skills with the highest level of confidence to improve yourself and enhance your skills for your career in the relevant employment sector.

ACCREDITATION

Level 7 Diploma in Conflict Management at Workplace is CPD Accredited by Step Ahead CPD Qualifications.

Duration

The minimum time period to complete this training is 4 Weeks. But it is self-paced course, and the duration of completion depends on the learner’s pace and ability to give time to study. Learners will have access to their Training via Learning Platform for up to 12 months from the date of enrolment. During this period, flexibility will be given to learners for completing the course at any time.

CERTIFICATION

Upon successfully passing the course, a learner need to pay for CPD Accredited Certificate of Completion either in PDF format or Hard-copy.

Certificate of Completion (PDF format) = £50
Certificate of Completion (Hardcopy) = £75 + postage charges local £9 = £84
Certificate of Completion (Hardcopy) = £75 + postage charges International £14 = £89

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