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Level 7 Diploma in Business Communication Skills

Level 7
CPD Accredited
Step Ahead CPD Qualifications
1 Week- 12 Months
Online Self-Paced
Available to Purchase Separately

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The Communication Skills Diploma is one of the Most Selling Communication Skills Diploma offered by the UK Professional Development Academy to provide Knowledge about Communication in the Business Sector to those looking to work in the Communication Skills Sector. UKPDA is one of the Leading Online Communication Skills Diploma providers in the United Kingdom. The Communication Skills Diploma includes 20 necessary modules that teach learners about their needs and succession in their professional lives. The communication Skills Diploma provides the learner key information about the applications and skills demanded in business industries.


This CPD course of  Level 7 Diploma in Business Communication Skills have 20 modules in which learners must achieve 200 credits.


Module 1: Basic Concept and Purpose of Communication

Module 2: Communication Strategies

Module 3: Goal Setting and getting things done

Module 4: Body Language

Module 5: Business Writing

Module 6: Proposal Writing

Module 7: Presentation Skills

Module 8: Public Speaking

Module 9: Interpersonal Skills

Module 10: Media and Public Relations

Module 11: Meeting Management

Module 12: Networking inside the company

Module 13: Networking Outside the Company

Module 14: Social Intelligence

Module 15: Telephone Etiquette

Module 16: Call Centre training

Module 17: Customer Service

Module 18: Customer Support

Module 19: Delivering Constructive Criticism

Module 20: Telework and Telecommuting


After successful enrolment, Learner will get access to UKPDA Learning Platform, where all the study material / Training Manual will be available. Learning Platform can be accessed 24/7 anywhere, anytime. Training Manu contains several modules, each having specific knowledge and case study at the end. All the course material will be in the form of texts (images/illustrations), and there are no video or live lectures during the training course.

The Test (MCQ’s) will be based on modules of the Training Manual.


After studying the training manual, Learner will have to attempt the Final Test (online multiple-choice test – 2 attempts), if necessary, and may attempt the test a third time at no extra cost. Your test will be assessed automatically and straightaway so that you will know directly whether you have been successful or not. The passing score is 75%. You can retake the test if you are unsuccessful on the first attempt. Before attempting your Final Test, you will have the opportunity to test your proficiency with a Mock Test (online multiple-choice test – Unlimited attempts).

All test(s) / assessments (s) are online and are taken either through or after the course; these are included in the course price.


After completing the Level 7 Diploma in Business Communication Skills course/training, you will be able to grip yourself with specific knowledge and skills with the highest level of confidence to improve yourself and enhance your skills for your career in the relevant employment sector.


Level 7 Diploma in Business Communication Skills is CPD Accredited by Step Ahead CPD Qualifications.


The minimum time period to complete this training is 4 Weeks. But it is self-paced course, and the duration of completion depends on the learner’s pace and ability to give time to study. Learners will have access to their Training via Learning Platform for up to 12 months from the date of enrollment. During this period, flexibility will be given to learners for completing the course at any time.


Upon successfully passing the course, a learner need to pay for CPD Accredited Certificate of Completion either in PDF format or Hard-copy.

Certificate of Completion (PDF format) = £50
Certificate of Completion (Hardcopy) = £75 + postage charges local £9 = £84
Certificate of Completion (Hardcopy) = £75 + postage charges International £14 = £89

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