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Level 7 Diploma in Admin, Secretarial & PA

Certificate in Interpersonal Skills
Level 7
CPD accredited
Step Ahead CPD Qualifications
1 Week- 12 Months
Online Self-Paced
Available to Purchase Separately

Over view

This Level  7 Diploma in Admin, Secretarial & PA, comprises many modules ranging from basic to the most advanced aspects of the field. Various contemporary issues have been focused on in the course to understand the most recent trends in the area. The course material is easy to learn, and the basic idea of the tricks and techniques to perform daily business operations. The case studies, portraying the real-life working situation, are also part of course material to enhance the scope. In addition to all this, the assessment method is a quiz-based, engaging, but less time-consuming method. You will be able to complete and review the feedback promptly after completing all the test questions. You will also have a chance to attempt for a second time to improve your score.


This CPD course of Level 7 Diploma in Admin, Secretarial & PA have 20 modules in which learners must achieve 200 credits.


Module 1: Executive and Personal Assistant Skills

Module 2: Assertiveness and Self-Confidence

Module 3: Personal Productivity

Module 4: Administrative Office Procedures

Module 5:Administrative Support Skills

Module 6: Archive and Record Management

Module 7: Business Etiquette

Module 8: Meeting Management

Module 9: Business Writing

Module 10: Telephone Etiquettes

Module 11: Basics of Body Language

Module 12: Call Centre Training

Module 13: Facilitation Skills

Module 14: Goals Settings

Module 15: Event Planning

Module 16: Time Management

Module 17: Social Intelligence

Module 18:Social Media in the Workplace

Module 19: The Cloud and Business

Module 20: Microsoft Office


After successful enrolment, Learner will get access to UKPDA Learning Platform, where all the study material / Training Manual will be available. Learning Platform can be accessed 24/7 anywhere, anytime. Training Manual contains several modules, each having specific knowledge and case study at the end. All the course material will be in the form of texts (images/illustrations), and there are no video or live lectures during the training course.

The Test (MCQ’s) will be based on modules of the Training Manual.


After studying the training manual, Learner will have to attempt the Final Test (online multiple-choice test – 2 attempts), if necessary, and may attempt the test a third time at no extra cost. Your test will be assessed automatically and straightaway so that you will know directly whether you have been successful or not. The passing score is 75%. You can retake the test if you are unsuccessful on the first attempt. Before attempting your Final Test, you will have the opportunity to test your proficiency with a Mock Test (online multiple-choice test – Unlimited attempts).

All test(s) / assessments (s) are online and are taken either through or after the course; these are included in the course price.


After completing the Level 7 Diploma in Admin, Secretarial & PA course/training, you will be able to grip yourself with specific knowledge and skills with the highest level of confidence to improve yourself and enhance your skills for your career in the relevant employment sector.


Level 7 Diploma in Admin, Secretarial & PA is CPD Accredited by Step Ahead CPD Qualifications.


Duration: This is a self-paced course, and the duration of completion depends on the learner’s pace and ability to give time to study. Learners will have access to their course via Learning Platform for up to 12 months from the date of enrolment. During this period, flexibility will be given to learners for completing the course at any time.


Upon successfully passing the course, a learner need to pay for CPD Accredited Certificate of Completion either in PDF format or Hard-copy.

Certificate of Completion (PDF format) = £50
Certificate of Completion (Hardcopy) = £75 + postage charges local £9 = £84
Certificate of Completion (Hardcopy) = £75 + postage charges International £14 = £89


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