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Level 5 Diploma in Receptionist and Front of House Management

Level 5 Diploma in Receptionist and Front of House Management
Level 5
CPD Accredited
Step Ahead CPD Qualifications
1 Week- 12 Months
Online Self-Paced
Available to Purchase Separately
Original price was: £249.00.Current price is: £10.00.
Original price was: £249.00.Current price is: £10.00.

Over view

The Receptionist and Front of House Management Diploma is a diverse field and requires a specific skill set to be successful in professional life. This Level 5 Diploma in Receptionist and Front of House Management will equip you with those desired skill sets and practical knowledge. The course is equally beneficial for both newcomers in a field or professionals already working in an organisational setting. To make it easy for learners to grab the idea, the course is divided into modules and submodules starting from the fundamental knowledge to the most advanced level. The course touches the theoretical as well as the practical aspects of all the aspects of Receptionist. We believe that completion of this endorsed course will help you to develop the skills which are required in the job market.

COURSE OUTLINE

This CPD course of Level 5 Diploma In Receptionist And Front Of House Management have 10 modules in which learners must achieve 100 credits.

Modules:

Module 1 Executive and Personal Assistant

Module 2 Administrative Support

Module 3 Organisational Skills

Module 4 Presentation Skills

Module 5 Business Writing Skills

Module 6 Communication Strategies

Module 7 Customer Support

Module 8 Time Management

Module 9 Telephone Etiquettes

Module 10 Human Resource Management

TRAINING FORMAT

After successful enrolment, Learner will get access to UKPDA Learning Platform, where all the study material / Training Manual will be available. Learning Platform can be accessed 24/7 anywhere, anytime. Training Manual contains several modules, each having specific knowledge and case study at the end. All the course material will be in the form of texts (images/illustrations), and there are no video or live lectures during the training course.

The Test (MCQ’s) will be based on modules of the Training Manual.

ASSESSMENT

After studying through the training manual, Learner will have to attempt Final Test (online multiple-choice test – 2 attempts), if necessary, may attempt the test third times at no extra cost. Your test will be assessed automatically and straightaway so that you will directly know whether you have been successful or not. The passing score is 75%. You can retake the Test in the case of not being successful at first attempt. Before attempting your Final Test, you will have the opportunity to test your proficiency with a Mock Test (online multiple-choice test – Unlimited attempts).

All test(s) / Assessment(s) are online and are taken either through or after the course; these are included in the course price.

BENEFITS

After completing the Level 5 Diploma in Receptionist and Front of House Management course/training, you will be able to grip yourself with specific knowledge and skills with the highest level of confidence to improve yourself and enhance your skills for your career in the relevant employment sector.

ACCREDITATION

Level 5 Diploma in Receptionist and Front of House Management is CPD Accredited by Step Ahead CPD Qualifications.

Duration

The minimum time period to complete this training is 4 Weeks. But it is self-paced course, and the duration of completion depends on the learner’s pace and ability to give time to study. Learners will have access to their Training via Learning Platform for up to 12 months from the date of enrolment. During this period, flexibility will be given to learners for completing the course at any time.

CERTIFICATION

Upon successfully passing the course, a learner need to pay for CPD Accredited Certificate of Completion either in PDF format or Hard-copy.

Certificate of Completion (PDF format) = £42
Certificate of Completion (Hardcopy) = £65 + postage charges local £9 = £74
Certificate of Completion (Hardcopy) = £65 + postage charges International £14 =79

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Original price was: £249.00.Current price is: £10.00.
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