Level 5 Diploma in Reception and Admin Skills
- Professional Level
Level 5
- Course Type
CPD Accredited
- Awarding Body
Step Ahead CPD Qualifications
- Duration
1 Week- 12 Months
- Study Method
Online Self-Paced
- Certificate
Available to Purchase Separately
Over view
Reception and Admin Skills course is designed by a specialist by considering the need of both the job seekers and people already working in established businesses, which covers most of your professional needs in the field of Admin, secretarial & PA. Reception and Admin Skills diploma course will help you to learn from scratch and take you to a higher level of professionalism. As you may know, office skills are important because possessing good office skills to establish trust and professionalism in the workplace. So, if you are looking to gain various office management and administration skills then this is your most desired course.
COURSE OUTLINE
This CPD course in Level 5 Diploma in Reception and Admin Skills have 10 modules in which learners must achieve 100 credits.
Modules:
Module 1: Executive and Personal Assistant
Module 2: Business Writing Skills
Module 3: Communication Strategies
Module 4: Customer Support
Module 5: Organisational Skills
Module 6: Presentation Skills
Module 7: Time Management
Module 8: Telephone Etiquette
Module 9: Basic Soft Skills
Module 10: Microsoft Office
TRAINING FORMAT
After successful enrolment, Learner will get access to UKPDA Learning Platform, where all the study material / Training Manual will be available. Learning Platform can be accessed 24/7 anywhere, anytime. Training Manual contains several modules, each having specific knowledge and case study at the end. All the course material will be in the form of texts (images/illustrations), and there are no video or live lectures during the training course.
The Test (MCQ’s) will be based on modules of the Training Manual.
ASSESSMENT
After studying the training manual, Learner will have to attempt the Final Test (online multiple-choice test – 2 attempts), if necessary, and may attempt the test a third time at no extra cost. Your test will be assessed automatically and straightaway so that you will know directly whether you have been successful or not. The passing score is 75%. You can retake the test if you are unsuccessful on the first attempt. Before attempting your Final Test, you will have the opportunity to test your proficiency with a Mock Test (online multiple-choice test – Unlimited attempts).
All test(s) / assessments (s) are online and are taken either through or after the course; these are included in the course price.
BENEFITS
After completing the Level 5 Diploma in Reception and Admin Skills course/training, you will be able to grip yourself with specific knowledge and skills with the highest level of confidence to improve yourself and enhance your skills for your career in the relevant employment sector.
ACCREDITATION
Level 5 Diploma in Reception and Admin Skills is CPD Accredited by Step Ahead CPD Qualifications.
Duration
This is a self-paced course, and the duration of completion depends on the learner’s pace and ability to give time to study. Learners will have access to their course via Learning Platform for up to 12 months from the date of enrolment. During this period, flexibility will be given to learners for completing the course at any time.
CERTIFICATION
Upon successfully passing the course, a learner need to pay for CPD Accredited Certificate of Completion either in PDF format or Hard-copy.
Certificate of Completion (PDF format) = £42
Certificate of Completion (Hardcopy) = £65 + postage charges local £9 = £74
Certificate of Completion (Hardcopy) = £65 + postage charges International £14 =79
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Original price was: £249.00.£10.00Current price is: £10.00.
