Level 5 Diploma in Conversation Management
- Professional Level
- Course Type
- Awarding Body
- Duration
- Study Method
- Certificate
Over view
Level 5 Conversation Management course is designed by specialists by considering the need of both the job seekers and people already working with established businesses, which covers most of your professional needs in the field of Communication and Conversation Management.
COURSE OUTLINE
This CPD course of Level 5 Diploma in Conversation Management have 10 modules in which learners must achieve 100 credits.
Modules :
Module 1: Communication Strategies
Module 2: Knowledge Management
Module 3: Developing Creativity
Module 4: Constructive Criticism
Module 5: Coaching and Mentoring
Module 6: Basics of Body Language
Module 7: Development Launch and Learn
Module 8: Emotional Intelligence
Module 9: Facilitation Skills
Module 10: Negotiation Skills
TRAINING FORMAT
After successful enrolment, Learner will get access to UKPDA Learning Platform, where all the study material / Training Manual will be available. Learning Platform can be accessed 24/7 anywhere, anytime. Training Manu contains several modules, each having specific knowledge and case study at the end. All the course material will be in the form of texts (images/illustrations), and there are no video or live lectures during the training course.
The Test (MCQ’s) will be based on modules of the Training Manual.
ASSESSMENT
After studying the training manual, Learner will have to attempt the Final Test (online multiple-choice test – 2 attempts), if necessary, and may attempt the test a third time at no extra cost. Your test will be assessed automatically and straightaway so that you will know directly whether you have been successful or not. The passing score is 75%. You can retake the test if you are unsuccessful on the first attempt. Before attempting your Final Test, you will have the opportunity to test your proficiency with a Mock Test (online multiple-choice test – Unlimited attempts).
All test(s) / assessments (s) are online and are taken either through or after the course; these are included in the course price.
BENEFITS
After completing the Level 5 Diploma in Conversation Management course/training, you will be able to grip yourself with specific knowledge and skills with the highest level of confidence to improve yourself and enhance your skills for your career in the relevant employment sector.
ACCREDITATION
Level 5 Diploma in Conversation Management is CPD Accredited by Step Ahead CPD Qualifications.
Duration
The minimum time period to complete this training is 4 Weeks. But it is self-paced course, and the duration of completion depends on the learner’s pace and ability to give time to study. Learners will have access to their Training via Learning Platform for up to 12 months from the date of enrolment. During this period, flexibility will be given to learners for completing the course at any time.
CERTIFICATION
Upon successfully passing the course, a learner need to pay for CPD Accredited Certificate of Completion either in PDF format or Hard-copy.
Certificate of Completion (PDF format) = £42
Certificate of Completion (Hardcopy) = £65 + postage charges local £9 = £74
Certificate of Completion (Hardcopy) = £65 + postage charges International £14 =79
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