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Level 5 Diploma in Admin, Secretarial & PA

Level 5
CPD accredited
The CPD Group Ltd
1 Week- 12 Months
Online Self-Paced
Available to Purchase Separately

Over view

Admin, Secretarial & Personal Assistant to those who are looking to work in Admin, Secretarial & PA Sector. UKPDA is one of the Leading Online Admin, Secretarial & PA Diploma provider in the United Kingdom and Admin, Secretarial & PA Diploma include 13 important modules that teach learner about their need and succession in their professional life.


To achieve a Level 5 Diploma in Admin, Secretarial & PA learner must have to achieve minimum 13 Modules with 130 Credits.


Module 1: Executive and Personal Assistant

Module 2: Business Writing Skills

Module 3: Communication Strategies

Module 4: Customer Support

Module 5: Meeting Management

Module 6: Organisational Skills

Module 7: Presentation Skills

Module 8: Time Management

Module 9: Telephone Etiquettes

Module 10: Microsoft Office

Module 11: 10 Soft Skills

Module 12: Appreciative inquiry

Module 13: Call Center


After successful enrolment, Learner will get access to UKPDA Learning Platform, where all the study material / Training Manual will be available. Learning Platform can be accessed 24/7 anywhere, anytime. Training Manual contains several modules, each having specific knowledge and case study at the end. All the course material will be in the form of texts (images/illustrations), and there are no video or live lectures during the training course.

The Test (MCQ’s) will be based on modules of the Training Manual.


After studying the training manual, Learner will have to attempt the Final Test (online multiple-choice test – 2 attempts), if necessary, and may attempt the test a third time at no extra cost. Your test will be assessed automatically and straightaway so that you will know directly whether you have been successful or not. The passing score is 75%. You can retake the test if you are unsuccessful on the first attempt. Before attempting your Final Test, you will have the opportunity to test your proficiency with a Mock Test (online multiple-choice test – Unlimited attempts).

All test(s) / assessments (s) are online and are taken either through or after the course; these are included in the course price.


After completing the Level 5 Diploma in Admin, Secretarial & PA course/training, you will be able to grip yourself with specific knowledge and skills with the highest level of confidence to improve yourself and enhance your skills for your career in the relevant employment sector.


Level 5 Diploma in Admin, Secretarial & PA is CPD Accredited by The CPD Group Ltd.


The minimum time period to complete this training is 4 Weeks. But it is self-paced course, and the duration of completion depends on the learner’s pace and ability to give time to study. Learners will have access to their Training via Learning Platform for up to 12 months from the date of enrolment. During this period, flexibility will be given to learners for completing the course at any time.


Upon successfully passing the course, a learner needs to pay for CPD Accredited Certificate of Completion either in PDF format or Hard-copy.

Certificate of Completion (PDF format) = £42
Certificate of Completion (Hardcopy) = £65 + postage charges local £9 = £74
Certificate of Completion (Hardcopy) = £65 + postage charges International £14 =79

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