Certificate in Sensitivity Training
- Professional Level
Single Subject Certificate
- Course Type
CPD Accredited
- Awarding Body
Step Ahead CPD Qualifications
- Duration
1 Week- 12 Months
- Study Method
Online Self-Paced
- Certificate
Available to Purchase Separately
Over view
One of the most popular topics in the workplace is sensitivity training, which can be defined as a program to help employees become aware of their own biases and how they affect others. A sensitivity training program typically consists of programs on various topics, including cultural awareness and appropriate behaviours within diverse communities, conflict resolution strategies, cross-cultural communication skills, sexism and sexual harassment prevention measures, diversity in the workplace and many more. Being able to lead a team or manage any workplace will inevitably bring difficult situations to the surface. It is never easy to have sensitive workplace conversations with anyone, regardless of their position or the reason for the conversation. These critical conversations can backfire, causing tense situations, repeated mistakes and office drama.
COURSE OUTLINE
This CPD course of Sensitivity Training is Single Subject Certificate in which learners must achieve 10 credits.
Module Outline:
- Introduction to Sensitivity training
- Benefits
- Stereotypes
- Race
- Sex
- Age
- Disability
- Religions
- Handling Complaints (I)
- Handling Complaints (II)
TRAINING FORMAT
After successful enrolment, Learner will get access to UKPDA Learning Platform, where all the study material / Training Manual will be available. Learning Platform can be accessed 24/7 anywhere, anytime. Training Manu contains several modules, each having specific knowledge and case study at the end. All the course material will be in the form of texts (images/illustrations), and there are no video or live lectures during the training course.
The Test (MCQ’s) will be based on modules of the Training Manual.
ASSESSMENT
After studying the training manual, Learner will have to attempt the Final Test (online multiple-choice test – 2 attempts), if necessary, and may attempt the test a third time at no extra cost. Your test will be assessed automatically and straightaway so that you will know directly whether you have been successful or not. The passing score is 75%. You can retake the test if you are unsuccessful on the first attempt. Before attempting your Final Test, you will have the opportunity to test your proficiency with a Mock Test (online multiple-choice test – Unlimited attempts).
All test(s) / assessments (s) are online and are taken either through or after the course; these are included in the course price.
BENEFITS
After completing the Certificate in Sensitivity Training course/training, you will be able to grip yourself with specific knowledge and skills with the highest level of confidence to improve yourself and enhance your skills for your career in the relevant employment sector.
ACCREDITATION
Certificate in Sensitivity Training is CPD Accredited by Step Ahead CPD Qualifications.
Duration
The minimum time period to complete this training is 4 Weeks. But it is self-paced course, and the duration of completion depends on the learner’s pace and ability to give time to study. Learners will have access to their Training via Learning Platform for up to 12 months from the date of enrolment. During this period, flexibility will be given to learners for completing the course at any time.
CERTIFICATION
Upon successfully passing the course, a learner need to pay for CPD Accredited Certificate of Completion either in PDF format or Hard-copy.
CPD Accredited Certificate of Completion (PDF format) = £29
CPD Accredited Certificate of Completion (Hardcopy) = £40 + postage charges local £9 = £49
CPD Accredited Certificate of Completion (Hardcopy) = £40 + postage charges International £14 = £54
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Original price was: £49.00.£10.00Current price is: £10.00.
