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Administrative HR Management Diploma (Level 5)

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Administrative HR Management Diploma offered by the UK Professional Development Academy is to provide Knowledge about Administrative HR Management to those who are looking to work in Administrative HR Management and Business Development Sector. UKPDA is one of the Leading Online Administrative HR Management Diploma providers in the United Kingdom; Administrative HR Management Diploma include important modules that teach the learner about their need and succession in their professional life.

Course Outline

Modules Outline

Module 1: Human Resource Management

  • Describe the implications of different aspects of Human Resource Management on their daily responsibilities
  • Define human resources terms and subject matter
  • Recruit, interview, and retain employees more effectively
  • Follow up with new employees in a structured manner
  • Be an advocate for your employees’ health and safety
  • Provide accurate, actionable feedback to employees
  • Act appropriately in situations requiring discipline and termination
  • Evaluate some of the strengths and opportunities for Human Resources in your own workplace
  • Identify three areas for further development within the Human Resources field as part of a personal action plan

Module 2: Employee Motivation

  • Defining motivation, an employer’s role in it and how the employee can play a part
  • Identifying the importance of Employee Motivation
  • Identifying methods of Employee Motivation
  • Describing the theories which pertain to Employee Motivation – with particular reference to psychology
  • Identifying personality types and how they fit into a plan for Employee Motivation.
  • Setting clear and defined goals.
  • Identifying specific issues in the field, and addressing these issues and how to maintain this going forward.

Module 3: Communication Strategies

  • Understand what communication is
  • Identify ways that communication can happen
  • Identify barriers to communication and how to overcome them
  • Develop their non-verbal and par verbal communication skills
  • Use the STAR method to speak on the spot
  • Listen actively and effectively
  • Ask good questions
  • Use appreciative inquiry as a communication tool
  • Adeptly converse and network with others

Module 4: Conflict Resolution

  • Understand what conflict and conflict resolution mean
  • Understand all six phases of the conflict resolution process
  • Understand the five main styles of conflict resolution
  • Be able to adapt the process for all types of conflicts
  • Be able to break out parts of the process and use those tools to prevent conflict
  • Be able to use basic communication tools, such as the agreement frame and open questions
  • Be able to use basic anger and stress management techniques

Module 5: Change Management

  • List the steps necessary for preparing a change strategy and building support for the change
  • Describe the WIFM – the individual motivators for change
  • Use needed components to develop a change management and communications plans, and to list implementation strategies
  • Employ strategies for gathering data, addressing concerns and issues, evaluating options and adopting a change direction
  • Utilise methods for leading change project status meetings, celebrating a successful change implementation, and sharing the results and benefits
  • Describe the four states of Appreciative Inquiry, its purposes, and sample uses in case studies
  • Use strategies for aligning people with a change, appealing to emotions and facts
  • Describe the importance of resiliency in the context of change, and employ strategies the change leader and individual change participant can use to foster resiliency.

Module 6: Administrative Support

  • Getting Organized
  • Manage their time more effectively
  • Prioritise their time so they can get it all done.
  • Complete Special Tasks
  • Verbal Communication Skills
  • Non-Verbal Communication Skills
  • Empowering Yourself
  • Deal better with their managers
  • Taking Care of Yourself is a priority

Module 7: Leadership and Influence

  • Define “leadership.”
  • Explain the Great Man Theory
  • Explain the Trait Theory
  • Understand Transformational Leadership
  • Understand the people you lead and how to adapt your leadership styles
  • Explain leading by Directing
  • Explain leading by Coaching
  • Explain leading by Participating
  • Explain leading by Delegating
  • Kouzes and Posner
  • Conduct a personal inventory
  • Create an action plan
  • Establish personal goals

Module 8: Team Building Through Chemistry

  • Understand the team development model
  • Identify team chemistry
  • Create vision and goals
  • Appreciate diversity
  • Manage conflict

Module 9: Organisational Skills

  • Examine current habits and routines that are not organised
  • Learn to prioritise your schedule and daily tasks
  • Determine ways of storing information and supplies
  • Learn to organise personal and workspace
  • Learn to resist procrastination
  • Make plans to stay organized in the future

Module 10: Microsoft Office

  1. Excel 2016 Essentials
  • Create and Manage Worksheets and Workbooks
  • Manage Data Cells and Ranges
  • Create Tables
  • Perform Operations with Formulas and Functions
  • Use Quick Analysis, Charts and Objects
  1. Outlook 2016 Essentials
  • Communicate with Email
  • Manage Messages
  • Manage Schedules
  • Manage Contacts and Groups
  • Manage the Outlook Environment
  1. PowerPoint 2016 Essentials
  • Create and Manage Presentations
  • Insert and Format Text, Shapes and Images
  • Insert Tables, Charts, Smart Art, and Media
  • Apply Transitions and Animations
  • View Slideshows and Work with Multiple Presentations
  1. Word 2016 Essentials
  • Create and Manage Documents
  • Format Text, Paragraphs, and Sections
  • Create Lists and Tables
  • Insert and Format Graphic Elements
  • Create and Manage References

Assessment

After studying through the training manual, Learner will have to attempt Final Test (online multiple-choice test – 2 attempts), if necessary, may attempt the test third times at no extra cost. Your test will be assessed automatically and straightaway so that you will directly know whether you have been successful or not. The passing score is 75%. You can retake the Test in the case of not being successful at first attempt.

Before attempting your Final Test, you will have the opportunity to test your proficiency with a Mock Test (online multiple-choice test – Unlimited attempts).

All test(s) / Assessment(s) are online and are taken either through or after the course; these are included in the course price.

Duration

The minimum time period to complete this training is 4 Weeks. But it is self-paced course, and the duration of completion depends on the learner’s pace and ability to give time to study.

Learners will have access to their Training via Learning Platform for up to 12 months from the date of enrolment. During this period, flexibility will be given to learners for completing the course at any time.

Certification

Upon successfully passing the Final Assignment(s) / Final Test Learner needs to pay for Certificate of Completion from UKPDA either in PDF format or Hardcopy.
Certificate of Completion (PDF format) = £40
Certificate of Completion (Hardcopy) = £60 + postage charges £9

Duration 4 Weeks - 12 Months
Level Professional
Study Method Online – Self-Paced
Start Date Enrol Today
Price £695.00 £40.00

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