Enter your keyword

Customer Services

VIEW BY

Showing all 7 results

95% New
0

Certificate in Call Center Training

£350.00 £17.50
4 Weeks - 12 Months Professional

Phone skills are a highly valuable tool to have in an employee’s skill-set, and Call Center Training will help provide those skills. This course will help your participants improve their phone skills which will make them more confident, improve sales, and help gain new customers while retaining your current cliental.

95% New
0

Certificate in Contact Center Training

£350.00 £17.50
4 Weeks - 12 Months Professional

A contact center can provide customer support, information technology support, and much more. The key to having a great customer experience using a contact center is in the training. A well trained contact center can be the difference between gaining more customers and losing customers. Customers want a well-educated agent when they contact a business. They want to know that the person answering their questions knows what they are talking about. Training your staff, and giving them the information that is needed to effectively assist your customer base is paramount.

95% New
0

Certificate in Customer Services

£350.00 £17.50
1 Week - 12 Months Professional

The online Customer Service Training will look at all types of customers and how we can serve them better and improve ourselves in the process. Your participants will be provided a strong skill set including in-person and over the phone techniques, dealing with difficult customers, and generating return business.

95% New
0

Certificate in Customer Support

£350.00 £17.50
4 Weeks - 12 Months Professional

With our Non-Telephone Customer Support Training, participants will discover the new opportunities in customer support services via the internet, but also how to use these opportunities to their advantage.

95% New
0

Certificate in Handling a Challenging Customer

£350.00 £17.50
4 Weeks - 12 Months Professional
Customer service is a necessary position in the job world today. It helps companies give customers what they want and what they need. Although many customers can be difficult, with the right training, skills, and knowledge, any difficult customer can be handled properly and effectively. With a positive attitude, your employee can effectively deal with [...]
96% New
0

Level 3 Certificate in Customer Care

£495.00 £20.00
4 Weeks - 12 Months Professional

Certificate in Customer Care to those who are looking to work in Customer Services and Human Resource Sector. UKPDA is one of the Leading Online Certificate in a Customer Care provider in the United Kingdom, and Certificate in Customer Care includes 4 important modules that teach the learner about their need and succession in their professional life.

94.6% New
0

Level 4 Diploma in Customer Handling

£595.00 £32.00
4 Weeks - 12 Months Professional

Customer Handling is a difficult task in business development, but this diploma in customer handling make learner able to develop skills to adapt to the challenges difficult customers pose and extend these skills to handling difficult people and situations throughout your daily life.

0